Most Common Fuel Card Problems | How To Overcome Them

Fuel cards are a fantastic way for businesses to manage their fleet and reduce their fuel spend. However, this doesn’t mean that some fuel cards don’t present problems. To ensure that your business doesn’t fall foul of common fuel card problems, we have put together this guide.

What Are Common Fuel Card Problems?

Whether you are considering fuel cards for your business or already have them, you will most likely want to make the use and management of them as easy as possible. To make sure you get the most from your fuel cards it’s important to be aware of these common fuel card problems:

  • Overspending on fuel: fuel cards are designed to save you money, but if the right controls and limits aren’t in place you may spend more than you wish to.
  • Not valid at all fuel stations: some fuel cards are designed to only work at certain brands. When using Fuelwise Fuel Cards this won’t be a problem as we provide access to over 5,250 fuel stations across the UK and Ireland.
  • Fuel card misuse or fraud: misuse or fraud can cost a lot if not identified early on.
  • Choosing the wrong supplier: hidden fees or restrictions you are unaware of may cause more problems and expense compared to the fuel savings available.

Keep Control Of Fuel Spend

Providing staff with a fuel card policy that clearly explains the purchases they can make is the first step towards controlling your fuel spend.

We also make it possible to set limits on your fuel cards, this means you can limit the amount drivers spend per transaction, day and week. If the driver hits the threshold they won’t be able to exceed it.

Check The Fuel Station Network

Before committing to any fuel card supplier it’s important you check out their fuel card network and search for sites in areas that you need them.

Fuelwise Fuel Cards provide access to over 5,250 sites across the UK and Ireland, this is the largest independent site network. All major brands are included, with over 1,440 HGV sites and 2,000 sites that operate 24/7.

Prevent Fuel Card Misuse Or Fraud

You can provide your staff with your fuel card policy but it’s important to also provide training to avoid misuse or fraud. You should also advise your staff on what constitutes as fraud and set serious consequences for committing fraud.

Choose A Trusted Fuel Card Provider

There is dozens of fuel card provides across the UK and Ireland so it’s important to check out reviews from actual customers to get a good understanding of each supplier. Some suppliers will have a list of charges, for example, transaction or minimum use fees. It’s vital that you do your research and check these out before committing to a supplier.

Fuelwise is trusted by thousands of businesses across the UK and Ireland as their preferred supplier of fuel. We have no hidden fees and with over 30 years industry experience are the perfect supplier to help you reduce your fuel costs.

Find out how much you can save with Fuelwise by getting your free fuel card quote.


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    Dominic Dysart
    Why our customers choose Fuelwise
    VES Transport

    VES Transport

    “I have been using Fuelwise fuel cards for many years and both the product and level of service is exceptional. To manage my business daily I use Velocity to monitor fuel spend and transactions and e-Route helps my drivers find any of the thousands of sites available with the Fuelwise fuel card. My Account Manager is always on hand to help and goes the extra mile to ensure everything is running smoothly”.

    MDE Installations

    MDE Installations

    “Fuelwise is very customer focused and were able to provide what I needed for this project where others couldn’t. The e- Route app helps our engineers find Core sites instead of Non-Core sites which helps with efficiencies and cost savings. Velocity is well managed, and I can create plenty of reports and my Account Manager is always on hand to help. With GPS Tracking built into Velocity I can view distance travelled, speed etc. and driver contact details without having to open another system.”

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