4 Questions To Ask Fuel Card Providers

Knowing what questions you need to ask fuel card providers will help you to find the best diesel card for your business.

With any business decision or investment, it’s important to do your research. Every supplier will offer different benefits, so it’s about finding the fuel card that is most suited to your business.

Top four questions you should ask fuel card providers

You should consider the asking the following questions when speaking with fuel card providers;

  • Are there any hidden fees I should be aware of?
  • How extensive is the site network?
  • Are there any addons I can opt out of?
  • How will my account be managed?

Are there any hidden fees I should be aware of?

Some providers will have charges such as transaction fees, invoice charges etc. Once you consider these hidden fees, the benefits may not be as great as you think. At Fuelwise Fuel Cards, there are no signup, transaction or cancellation fees. Our only fee is a small charge to cover the production and manufacturing of your fuel cards which is applied at the end of your first year.

How extensive is the site network?

When researching fuel cards, it’s important to find out how many fuel stations you will have access to. It’s also important to enquire about the brands on the site network, as you will want access to the best quality of fuel. The Fuelwise Fuel Card Site Network is the largest of all fuel card providers, with over 5,100 sites across the UK and Ireland which includes all major brands. Discover your closest site using our online site locator or read our post discussing where you can use fuel cards.

Are there any addons I can opt out of?

Sometimes, you will be automatically opted into deals or packages that you can opt out of. We only have one deal which is our optional fuel card insurance. We will make you aware of how to opt out before it is added to your account. The choice is always yours.

How will my account be managed?

You will be assigned an Account Manager who is responsible for ensuring that you are well looked after. We are Ireland’s oldest fuel card supplier and have been in business for over 30 years, with many customers being with us from the start. This is due to the fantastic customer service we provide. It’s the reason we are the only 5* rated fuel card supplier on Trustpilot.


As you are aware, it’s best to get all your fuel card questions answered before signing up. There are many fuel card providers out there so it is important to do your research.

If you are new to fuel cards and unsure of the terminology used in the industry then check out our fuel card glossary.

If you have any additional questions please don’t hesitate to contact us on (NI) 028 7032 7800 or (ROI) 081 8181 810.

Dominic Dysart
Why our customers choose Fuelwise
VES Transport

VES Transport

“I have been using Fuelwise fuel cards for many years and both the product and level of service is exceptional. To manage my business daily I use Velocity to monitor fuel spend and transactions and e-Route helps my drivers find any of the thousands of sites available with the Fuelwise fuel card. My Account Manager is always on hand to help and goes the extra mile to ensure everything is running smoothly”.

MDE Installations

MDE Installations

“Fuelwise is very customer focused and were able to provide what I needed for this project where others couldn’t. The e- Route app helps our engineers find Core sites instead of Non-Core sites which helps with efficiencies and cost savings. Velocity is well managed, and I can create plenty of reports and my Account Manager is always on hand to help. With GPS Tracking built into Velocity I can view distance travelled, speed etc. and driver contact details without having to open another system.”

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